Terms of Service
Terms of Service
These Terms of Service apply to all purchases made through the website of Solena Fifth Avenue. By accessing or using our website, you agree to be bound by these terms.
1. Applicability
By placing an order on our website, you agree to these Terms of Service in full.
2. Product Information
We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, errors such as typographical mistakes or inaccuracies may occur. We reserve the right to correct any errors without prior notice.
3. Orders & Payments
- Orders are processed only after full payment has been received
- Available payment methods may vary depending on your location
- Customers are responsible for selecting and verifying their preferred payment method
4. Processing & Delivery
- Processing Time: 1–3 business days
- Shipping Time: 5–10 business days within the United States (estimated)
- Orders are fulfilled through our global logistics partners to ensure efficient delivery
5. Returns & Cancellations
Please refer to our Return Policy for detailed information regarding returns, refunds, and cancellations.
6. Liability
- We are not responsible for lost or stolen packages marked as delivered by the shipping carrier
- Customers are responsible for providing accurate shipping information at checkout
- Errors in shipping details must be reported within 24 hours of placing the order
7. Intellectual Property
All content on this website, including but not limited to text, images, graphics, and logos, is the property of Solena Fifth Avenue and may not be used, reproduced, or distributed without prior written permission.
8. Complaints & Support
If you have any complaints or concerns, you may contact us at:
We aim to respond to all inquiries within 1–2 business days.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.
These terms comply with applicable United States consumer protection laws.